Ticket T&Cs

ABOUT US

We are UK CYBER Security Council (we and us). Our registered office is at 3rd Floor, 106 Leadenhall Street, London EC3A 4AA and we operate the website https://www.ukcybersecuritycouncil.org.uk/.

To contact us using the contact details located at https://www.ukcybersecuritycouncil.org.uk/contact/.

OUR CONTRACT WITH YOU

These terms and conditions (Terms) apply to the order by you and supply of tickets by us to you (Contract). No other terms are implied by trade, custom, practice or course of dealing.

You should save a copy of these Terms to your computer for future reference.

PLACING AN ORDER AND ITS ACCEPTANCE

Please follow the onscreen prompts to place an order. Each order is an offer by you to buy the ticket(s) specified in the order (Ticket(s)) subject to these Terms.

Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.

After you place an order, you will receive an email from us acknowledging that we have received it, but please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 3.4.

We will confirm our acceptance to you by sending you an email containing your Ticket(s) (Confirmation Email). The Contract between you and us will only be formed when we send you the Confirmation Email.

If we are unable to accept your order (for any reason), we will inform you of this by email and we will not process your order. If you have already paid for the Ticket(s), we will refund you the full amount as soon as possible.

REFUNDS AND TRANSFERS

Ticket(s) will be issued in the name of a particular individual, and only that individual may use the Ticket(s) to attend the event. Any individual trying to access an event using a Ticket on which they are not named, will not be permitted entry.

Ticket(s) are, other than pursuant to clause 7.2, non-refundable.

However, provided you give us at least 24 hours’ notice before the start of the event to which a Ticket relates, a Ticket may be transferred from the individual named on the Ticket to a new individual. We will not charge you for this.

To transfer a Ticket, please contact us at events@sportandrecreation.org.uk.

PRICE

The prices of the Ticket(s) will be as quoted on our website at the time you submit your order. We take reasonable care to ensure that the price of the Ticket(s) is correct at the time when the relevant information was entered onto our system. If, before sending you your Ticket(s) we discover the price shown to you when you placed your order was incorrect, we will either:

if the correct price of the Ticket(s) is less than the price shown to you when you place your order, we will still send you the Ticket(s) and, if you’ve already paid, refund you the difference using the method you used to pay; or

if the correct price of the Ticket(s) is higher than the price shown to you when you placed your order, we will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Ticket(s) at the correct price or cancelling your order.

We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. However, if we mistakenly accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Ticket(s) and refund you any sums you have paid.

If your order is cancelled pursuant to this clause, we will refund you the price paid using the method you used to pay (if you’ve already paid).

HOW TO PAY

You can pay for the Ticket(s) at the time of placing your order. We accept the payment methods as shown on our website.

Alternatively, if you don’t want to pay at the time of placing your order, you may request that we send you an invoice. If you do this, we will provide you with an invoice, such invoice being payable within 30 days of the date of the invoice.

If you opt to pay for the Ticket(s) having requested an invoice, but fail to pay that invoice in accordance with clause 6.2 we reserve the right to cancel any Ticket(s) which we may have sent to you.

OUR RIGHTS

We reserve the right to alter or vary the programme of an event (provided the overall nature of the event is not substantially changed). We can do this without notice to you and without being obliged to refund you any part of the price you paid for the Ticket(s).

All Ticket(s) are subject to availability and we reserve the right to change or limit the number of Tickets available for purchase at any time.

If an event has to be interrupted or abandoned, you will not be due a refund if more than half of the event has taken place.

We reserve the right to cancel an event at any time (including for a Force Majeure Event). If we do this, we will refund you the price you paid for your Ticket(s) for that event using the method you used to pay.

LIABILITY

References to liability in this clause 8 include every kind of liability arising under or in connection with the Contract including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be limited or excluded by law.

Subject to clause 8.2, we will under no circumstances be liable to you for: any loss of profits, sales, business, or revenue; loss of business opportunity; loss of anticipated savings; or any indirect or consequential loss.

Subject to clause 8.2, our total liability to you for all losses arising under or in connection with the Contract will in no circumstances exceed the price you paid for the Ticket(s).

Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the Ticket(s). Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law.

FORCE MAJEURE

A Force Majeure Event means any event not in our control including: acts of God, flood, drought, earthquake or other natural disaster; epidemic or pandemic (including the current COVID-19 pandemic and any reoccurrence of the same); terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; nuclear, chemical or biological contamination or sonic boom; any law or any action taken by a government or public authority, including in response to the current COVID-19 pandemic (or any reoccurrence of the same), imposing an export or import restriction, quota or prohibition; collapse of buildings, fire, explosion or accident; and interruption or failure of utility service (including internet services).

If an event cannot go ahead on its advertised date due to a Force Majeure Event, we will do our best to reschedule it for a new date. If we are able to do this, we will inform you as such and your Ticket(s) will be valid for the new date. Note that you will not be due a refund if you are unable to make the new date (but not you can transfer your Ticket(s) to someone else, see clause 4.3).

If we are unable able to reschedule the affected event, we will cancel the event and clause 7.4 will apply.

If we are prevented, hindered or delayed in or from performing any of our obligations under this Contract by a Force Majeure Event we shall not be in breach of this Contract or otherwise liable for any such failure or delay in the performance of such obligations. The time for performance of such obligations shall be extended accordingly.

ENTIRE AGREEMENT

This Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

Each party acknowledges that in entering into this Contract it does not rely on and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Contract.

Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.

NOTICES

Any notice given to a party under or in connection with this Contract shall be in writing and shall be sent by email to the email address specified in the Confirmation Email.

Any notice shall be deemed to have been received at 9.00 am on the next business day (i.e., Monday to Friday, not including public holidays) after transmission.

This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.

GENERAL

No amendment or variation of this Contract shall be effective unless it is in writing and signed by us and you.

Neither we nor you shall assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any rights and obligations under this Contract without the written consent of the other (such consent not to be unreasonably withheld or delayed).

This Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Contract.

GOVERNING LAW AND JURISDICTION

This Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales

We and you irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation.